Tips, Tricks & Tutorials!
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COMING SOON!
All about Soy!
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COMING SOON!
Candle Care Tips & Tricks - getting the most out of your Candle.
FAQ's
Why use Soy Wax?
It's all about the wax!
Soy wax has it’s own charm and character. There are SO many reasons to love Soy Wax. It is made from a renewable resource (vegetable oil!), is clean burning & non-toxic, has a low melting point meaning it burns up to 50% longer than other waxes, and so much more.
I am in the process of writing a Blog post all about the wonders of Soy Wax and why it's so fabulous - you can join the mailing list to get notified (and get 10% off!)
Are all products Vegan & Cruelty Free?
Absolutely! Yes, yes and yes. Using ingredients and products that are Vegan & Cruelty Free has always been a priority for me and it always will be.
(*"Bumble" does NOT contain honey, it just smells delicious!*)
How do I refill my Candle Vessel?
Refilling your Candle Vessel is super simple, although can sometimes seem like a daunting task but it really doesn't need to be!
I have put together a step by step list below, with a quick video showing just how easy it is - and some tips and tricks thrown in too! HOW TO REFILL YOUR CANDLE
Can I put my refill into something else?
Of course! As long as it fits.
If the refill is too big, it won't fit (obviously).
If the refill is too small, it will burn "OK" but you may experience tunneling or other annoying issues as it burns through however all of these are workable and you'll still have all the yummy smells!
Be sure to check the sizes of the refills before placing your order.
Are your products pet safe?
Yes! I always use non-toxic ingredients and materials. However, while the air around your products is perfectly safe for furries, furr is still flammable! So put your products up and out the way! 🐾
How long will my products last?
What a question! How long your products last wil be influenced by how much care you give them, for example trimming your wick and burning for 2-3 hours each time will help a candle last longer, and flipping your reeds regularly and touching up the liquid with a refill occassionally will help a reed diffuser go much further too.
That being said, the burn / lasting times on the products are based on a minimum. So you can generally expect around 35+ hours from your candle, and around 30+ days for your diffuser.
What is your processing time & when will I get my order?
While I strive to process all orders as promptly as possible, I am a small business and it is just me! My general processing times are 3-5 days - this is usually a maximum however it can vary during busier times.
In regards to shipping, all orders are then subject to Royal Mail / Courier shipping and delivery times and once your order is on its' way it is quite literally out of my hands.
If your order is a gift, please give yourself plenty of time when placing your order.
If you have questiosn about placing an order or about the delivery of an existing order please just get in touch.